CaptionCall - Community Hearing Aid Center


CaptionCall is a revolutionary telephone for anyone who has difficulty hearing on the phone. Hearing loss affects millions of Americans for many different reasons such as age, illness, injury, loud working conditions, and military service. It does not, however, have to limit the quality of their phone conversations. CaptionCall makes it easy to communicate confidently with friends, family and colleagues by phone.

Similar to captioned television, CaptionCall communication assistants use voice recognition technology to quickly provide written captions of what callers say on a large, easy-to-read screen. Plus, CaptionCall offers exceptional sound quality with amplification and customizable audio settings to match an individual’s unique hearing loss.

The CaptionCall phone, combined with free captioning service and our red-carpet service (free delivery, installation, in-home training by a friendly CaptionCall Trainer, and ongoing customer support) enables people to use the phone again with confidence.

To learn more visit or call 1-877-557-2227.

What Is CaptionCall?

CaptionCall is a revolutionary phone for anyone with hearing loss. It provides smooth-scrolling captions of what your callers say on a large, easy-to-read display screen to reinforce your hearing. It also offers amplification and customizable audio settings for a superb audio experience.

How Can It Be Free?

CaptionCall is part of a federal program for people with hearing loss. The federal government compensates CaptionCall for providing the captioning service, so no costs are passed on to the qualified user.

How Do I Get One?

To receive a free CaptionCall phone, contact our office and schedule your hearing evaluation. If you have a hearing loss and experience difficulty hearing on the phone, we will order you a free CaptionCall phone. You will pay nothing for the phone or service—ever!

*Hearing loss required to participate in this limited-time, free phone offer. A standard home phone line and Internet connection are required to use this service.

CaptionCall - Community Hearing Aid Center

CaptionCall Features

  • Large text – 7" screen with adjustable text sizes
  • Location flexibility – Wired/wireless internet ready
  • Touch to call – Easily make calls via touch screen
  • Saved conversations – Save conversation text
  • Customizable audio – Control volume/frequency
  • Saved volume settings – Save custom settings
  • SilkScroll® – Makes reading captions easier
  • Accurate – Industry's most accurate captions
  • RealSound® Speakerphone – Use both ears
  • Voicemail Caption – Voicemail/machine records
  • Contacts – Store contacts easily
  • Telecoil loop – For hearing aids with telecoil
  • Mute – Mute outgoing audio one touch
  • Secure – Encrypted, FCC-regulated transcription
  • Visual Ringer – Screen can flash when ringing
  • Batch Delete Calls – Delete multiple calls records
  • Missed Calls – Review using button/screen
  • Automatic Updates – Via the Internet

CaptionCall Mobile for iPad

CaptionCall Mobile allows those with hearing loss to make and receive telephone calls from their iPad – and helps make understanding every word of every call possible, anywhere you have an Internet connection.

It's available for download in the Apple App Store at NO COST. Users simply download the app, sign in using their CaptionCall credentials, receive a CaptionCall Mobile number, and start making calls immediately!

Requirements: CaptionCall account, Apple® iPad® 2 or later, Wi-Fi/cellular Internet connection


  • Make/Receive Calls - anywhere you have a connection
  • Saved Calls - Save captions from conversations for future review
  • Contact List - Include contacts from your iPad/CaptionCall accounts
  • Voicemail - Receive captioned voicemails on CaptionCall Mobile
  • Recent Calls List - Review missed calls/dial frequently used numbers
CaptionCall Phone - Community Hearing Aid Center